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VX4S freezes both network and frontal display

 
(@onyxsystems)
会员

Hello to all
We have No. 4 VX4S each of which is connected to the network with a unique ip address.
Once turned on they answer for a few minutes then stop responding (both the network and the front display).
I have already tried to change network switches without success.
The firmware installed is 1.7.1.0. I have seen that version 1.7.4.0 is currently available.
Can you tell me if the installed version had any bugs?
Eventually to do the firmware update I have to use novaLCT 5.1.0?
Just update the VX4S only or do I have to update the receiving cards too?
Does the firmware update also erase configurations on VX4S and receiving cards?

Thanks in advance

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Topic starter 已发布 : 17/09/2019 5:40 下午
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(@baiqiuxing)
会员 Administrator
@onyxsystems

Hi,please tell me your country and your email address,I’ll let our region technical engineer to contact with you.

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已发布 : 17/09/2019 6:08 下午
(@onyxsystems)
会员

@jeninnovastar-tech

Italy andrea.derossi (at) onyxsystems.it 

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Topic starter 已发布 : 17/09/2019 6:34 下午
(@baiqiuxing)
会员 Administrator

@onyxsystems

Hi, our technical engineer will contact with you later.

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已发布 : 18/09/2019 8:54 上午
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