Notifications
Clear all

Failed to load configuration file

 
(@aleksandr)
会员

When i want to load rcfgx file, it not load but write a message failed to load configuration file!

And now not load any rcfgx file!!!

Who can help me??

引用
Topic starter 已发布 : 08/02/2020 7:31 上午
(@baiqiuxing)
会员 Administrator
@aleksandr
Hi,thanks for contacting us.
Could you please tell me which product you use and take a picture for me about the error message?
回复引用
已发布 : 09/02/2020 4:37 下午
(@aleksandr)
会员

@jeninnovastar-tech

https://drive.google.com/file/d/17C6jKCYQf4y2TlVFmd3szbC0oBzGx42r/view?usp=sharing

 

I use novalct 5.3

 

 

回复引用
Topic starter 已发布 : 09/02/2020 11:42 下午
(@baiqiuxing)
会员 Administrator

@aleksandr

Please confirm whether the configuration is RCFG or RCFGX. The old version is RCFG and the new version is RCFGX. The corresponding version of LCT software may not be correct. You can check with the screen manufacturer first.

 

回复引用
已发布 : 10/02/2020 6:20 下午
(@aleksandr)
会员

@jeninnovastar-tech

Its RCFGX 

It’s load in other pc but not load on my laptop and not load any other RCFGX, i think it maybe from system and reinstall windows but it doesn’t help.

 

回复引用
Topic starter 已发布 : 10/02/2020 7:38 下午
(@baiqiuxing)
会员 Administrator

@aleksandr what hardware you are using? and can you attached the rcfgx file to me so I can check on me site?

 

回复引用
已发布 : 11/02/2020 9:20 上午
(@aleksandr)
会员

I use win7, all will work normaly, but now not load any rcfgx file. Now i am formated my notebook, but i don’t now why rcfg files not loaded, but on other pc it loading normaly.

回复引用
Topic starter 已发布 : 20/02/2020 1:03 上午
(@aleksandr)
会员

回复引用
Topic starter 已发布 : 20/02/2020 1:05 上午
(@aleksandr)
会员

@jeninnovastar-tech

 

回复引用
Topic starter 已发布 : 20/02/2020 1:07 上午
(@baiqiuxing)
会员 Administrator

@aleksandr

Maybe there’s something wrong with some of the underlying files on the computer system.

Please redo the computer system and have a try.

 

回复引用
已发布 : 20/02/2020 7:14 下午
(@aleksandr)
会员

@jeninnovastar-tech

Ok i reinstall windows in 2-3 days and write you.

 

回复引用
Topic starter 已发布 : 20/02/2020 11:39 下午
Share: